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Home / Privacy Policy

Privacy Policy

The SkinAgain Commitment to Privacy

Your privacy is important to us. To better protect your privacy, SkinAgain provides this notice explaining our online information collection and usage practices and the choices you can make about the way your information is collected and used.

The Information SkinAgain Collects

Our reviews feature requires you to open an account before being able to post. The information collected includes your name, email address, and a user name. Other information—which is optional for you to provide—is clearly labeled on the registration form.

On some pages, you may order products, make requests, and register to receive samples. The personal information collected for these sections includes your name, billing address, shipping address, email address, phone number, and your credit/debit card account number. We use this information to fill your order and for customer support purposes. We also share your personal information with the companies that process your payment and ship your products.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. The information collected for these sections is strictly confidential and only shared with shippers as needed. In this circumstance, the types of personal information collected include name, address, and phone number.

The Way SkinAgain Uses Information

SkinAgain uses the information you provide about yourself when placing an order only to complete that order.

We do not share this information with outside parties except to the extent necessary to complete that order, process your payment, and ship your product. SkinAgain uses the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share the personally identifiable information with outside parties except to the extent necessary to complete the order, process payment, or ship the order.

SkinAgain uses return email addresses to answer the email SkinAgain receives. Such addresses are not used for any other purpose and are not shared with outside parties.

You can create an account on the SkinAgain web site if you would like to use discount coupons, receive newsletters, post reviews, and/or other services. The personal information you provide to open the account is not shared with anyone outside our company for third party marketing purposes. SkinAgain will send occasional and/or regular Eblast’s offering promotions to all current and previous customers who have created an account and your personal information may be shared with third party service providers we use to conduct the marketing campaign.  If you do not wish to be included, simply opt-out when receiving an email promotion.

We automatically collect certain information from visitors to, and members of, the site, such as Internet addresses, browser type, Internet Service Provider (ISP), referring and exit page, operating system, timestamps, and clickstream data. We also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers. IP addresses may be used in fraud prevention and/or to prosecute perpetrators of fraud or other abuses. SkinAgain may use non-identifying and aggregate information to better design the SkinAgain web site and to share with third parties. Information that does not identify you personally is shared with Google, marketing consultants, web developers, IT technicians, product fulfillment service providers, and our customer service providers.  For example, SkinAgain may tell an advertiser that X number of individuals visited a certain area on our SkinAgain web site, or that Y number of men and Z number of women filled out our registration form, but SkinAgain would not disclose anything that could be used to identify those individuals.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Finally, SkinAgain never uses or shares the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. You can opt out an decide not to provide the requested information. However, by doing so, you will not be able to continue using our Site or Service as a registered user and we will not be able to contact you regarding future promotions.

The SkinAgain Commitment to Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, SkinAgain has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information SkinAgain collects online.

The SkinAgain Commitment to Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, SkinAgain never collects or maintains information at our SkinAgain web site from those we actually know are under 13, and no part of our SkinAgain web site is structured to attract anyone under 13.

How You Can Access or Correct Your Information:

You can access all your personally identifiable information that SkinAgain collects online and maintains by logging in and clicking on ‘My Account’ in the menu. We use this procedure to better safeguard your information. You can also access and correct your information by contacting us at CustomerSupport@SkinAgain.com. Please note that we may require you to verify your identity before we provide you with the information you request to fulfill your request to change it.

How we will communicate changes to this Privacy Policy:

We may change portions of our privacy policy from time to time in order to keep it up to date.  All changes made to this page will be effective immediately.  You may check this page each time you visit our website to review any changes.

This privacy policy is effective as of:  October 3, 2013.

This website is owned and operated by: Visage Pro USA, LLC – 3246 Grey Hawk Ct., Carlsbad, CA  92010.